About the Leadership and Management Certificate in Pharmacy and Healthcare Services Program:
Duquesne University School of Pharmacy and SJ Holdings Group, Inc. developed the program as an educational experience designed to equip pharmacists (in all practice settings) with the knowledge, skills, and confidence needed to lead and thrive in today’s fast-paced, complex, and evolving healthcare climate!
The program provides a total of 17 contact hours of continuing pharmacy education credit via comprehensive instruction in current leadership topics including talent recruitment, people management, and workflow management. Participants have the opportunity to apply the skills learned to complex leadership scenarios through engagement with faculty and other participants via a discussion board.
Participants will develop and expand their leadership skills through evidenced-based management principles to effectively recruit, motivate, and inspire a team to live out their healthcare mission with passion and through streamlined operations.
About the Authors:
Joshua R. Pukl PharmD, MBA
A results-driven leader with over 13 years of pharmacy experience and over 6 years of multi-facility pharmacy management expertise in the retail healthcare sector. Operating profitable business locations with annual revenue exceeding $1B with 14 direct reports and a total team size greater than 1,000 employees over 113 facilities. Josh has been honored with multiple, consecutive above standard evaluations, consideration for various leadership positions and inclusion in high-potential development work groups.
With a doctorate in pharmacy and master’s in business administration from ranked and accredited universities, he has validated his field experience with excellent academic achievements. By combining modern management philosophy with grit, rigor, and resilience he has led each of his management assignments to higher grounds providing objective proof of his motivational management techniques. His effective, applicable approach to management is evidenced by being the catalyst to overseeing 150 pharmacy operations during his tenure from rural West Virginia to metropolitan Chicago to Northern California.
Shannon Pukl PharmD, MBA
Shannon is a participative leader with over ten years in pharmacy practice and five years of multi-facility pharmacy management experience. Shannon managed profitable retail healthcare locations leading up to eighteen stores with thirty-four direct reports, a total team size exceeding 250 individuals, and annual revenue over $150M. She graduated cum laude with her Doctorate in Pharmacy from Duquesne University and obtained her MBA from West Texas A&M University. Her operational experience, strong management skills, and commitment to developing top talent afforded her the opportunity to cultivate teams in diverse areas from rural Ohio to suburban Illinois before transitioning into entrepreneurship. Now, she operates her own business focused on leadership and skill development for pharmacists and works with another organization to help healthcare providers maximize their business profitability through real estate.